This Shipping Policy explains how herclutch.shop processes and delivers orders within the approved service area. The purpose of this policy is to provide customers with complete clarity regarding order handling, shipping timelines, delivery expectations, and responsibilities. By placing an order on our website, customers acknowledge that they have read and understood this Shipping Policy in full.

Shipping Coverage Area

Herclutch.shop currently provides shipping services only within the domestic service area supported by our logistics partners. We do not offer international shipping at this time. Orders with shipping addresses outside the supported domestic region cannot be processed, and such orders may be canceled if placed inadvertently.

Customers are responsible for ensuring that their shipping address is accurate and within the eligible delivery area at the time of checkout. Any order submitted with an incomplete or unsupported address may experience delays or cancellation.

Order Processing Time

All orders placed on herclutch.shop are subject to an order processing period before shipment. Processing includes order verification, payment confirmation, product inspection, and packaging. Orders are not shipped immediately upon placement.

Processing times may vary depending on order volume, availability of products, and operational conditions. Orders placed on weekends, public holidays, or outside business hours are processed on the next available business day. Customers are advised to allow sufficient processing time before expecting dispatch.

Shipping Method and Handling

Once an order has completed processing, it is handed over to a domestic shipping carrier selected based on service reliability and delivery coverage. The shipping method used aims to ensure safe and timely delivery while maintaining reasonable transit times.

Handling procedures are designed to protect products during transit. However, customers should understand that shipping carriers operate independently, and delivery timelines may be affected by factors beyond our direct control, such as weather conditions, transportation disruptions, or carrier operational delays.

Estimated Delivery Timeframes

Estimated delivery timeframes are provided for reference purposes only and begin after the order has been dispatched. These estimates are not guarantees and may vary depending on the customer’s location and carrier performance.

While herclutch.shop makes every reasonable effort to ensure orders are delivered within the stated timeframe, delays may occur. Customers acknowledge that delivery timelines are estimates and agree that such delays do not automatically qualify for refunds or compensation unless stated otherwise in our Return & Refund Policy.

Shipping Charges

Shipping charges, if applicable, are clearly displayed during the checkout process before payment is completed. Any shipping fees are calculated based on order details and delivery location within the supported domestic region.

Customers are responsible for reviewing shipping charges before placing an order. Once an order is confirmed, shipping fees cannot be modified or refunded unless explicitly permitted under our Return & Refund Policy.

Order Tracking Information

When available, tracking details are provided after an order has been shipped. Tracking information allows customers to monitor the progress of their shipment through the carrier’s system.

Tracking updates depend entirely on the shipping carrier and may not always reflect real-time movement. Temporary gaps in tracking updates do not necessarily indicate a lost shipment.

Address Accuracy and Delivery Issues

Customers are responsible for providing a complete and accurate shipping address at checkout. Herclutch.shop is not responsible for delays, failed deliveries, or losses resulting from incorrect or incomplete address information submitted by the customer.

If a package is returned due to an incorrect address, refusal of delivery, or failure to receive the shipment, additional shipping charges may apply for reshipment. In some cases, the order may be subject to cancellation in accordance with our Return & Refund Policy.

Lost, Delayed, or Damaged Shipments

If a shipment is delayed beyond the estimated delivery timeframe, customers are encouraged to contact our support team for assistance. We will coordinate with the shipping carrier to review the shipment status and provide updates where possible.

In the event that an order arrives damaged, customers must report the issue promptly with supporting evidence. Each case is reviewed individually to determine the appropriate resolution based on our policies.

Delivery Responsibility

Once an order has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer. Herclutch.shop is not responsible for loss or theft after confirmed delivery. Customers are advised to ensure that their delivery location is secure.

Policy Updates and Modifications

Herclutch.shop reserves the right to update or modify this Shipping Policy at any time to reflect changes in operations, carrier services, or regulatory requirements. Any updates will be published on this page and take effect immediately upon posting.

Customers are encouraged to review this policy periodically to remain informed about current shipping practices.

Business Details

Business Name: herclutch.shop
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@herclutch.shop
Business Address: Green 310 3rd Ave, New York, NY 10010, USA