Shipping Policy – HerClutch.shop

This Shipping Policy explains how HerClutch.shop processes, ships, and delivers orders within our approved service area. By placing an order on our website, customers confirm that they have read and agreed to the terms outlined below.

1. Shipping Coverage Area

HerClutch.shop currently ships only within the United States.

We do not offer international shipping at this time. Orders placed with shipping addresses outside the United States will be canceled.

Customers are responsible for providing a complete and accurate shipping address at checkout.

2. Order Processing Time

All orders are subject to a processing period before shipment.

Processing includes:

  • Order verification
  • Payment confirmation
  • Product inspection
  • Secure packaging

Processing Time:
Orders are processed within 0–1 business days (Monday–Saturday).

Order Cut-Off Time:
Orders placed before 2:00 PM Pacific Standard Time (PST) are processed the same business day.
Orders placed after 2:00 PM PST are processed the next business day.

Orders are not processed on Sundays or public holidays.

3. Shipping Method

Orders are shipped using reliable domestic carriers such as:

  • USPS
  • UPS
  • FedEx
    or equivalent logistics providers.

The shipping carrier is selected based on delivery location and operational efficiency.

4. Estimated Delivery Time

Delivery time begins after the order has been dispatched.

Transit Time: 2–5 business days (Monday–Saturday)
Total Estimated Delivery Time: 2–6 business days (including processing time)

Delivery times are estimates and may vary depending on location, carrier delays, weather conditions, or other circumstances beyond our control.

Delivery timeframes are not guaranteed.

5. Shipping Charges

We charge a flat rate shipping fee of $15 USD on all domestic orders within the United States.

This flat rate applies regardless of order value, size, or delivery location within the supported service area.

Shipping charges are displayed at checkout before payment is completed.

Shipping fees are non-refundable unless otherwise stated in our Return & Refund Policy.

6. Order Tracking

Once your order has been shipped, tracking information will be sent to the email address provided at checkout.

Tracking updates are managed by the shipping carrier and may not always reflect real-time movement.

7. Address Accuracy

Customers are responsible for providing accurate and complete shipping details.

HerClutch.shop is not responsible for:

  • Delays caused by incorrect address information
  • Failed delivery attempts
  • Returned shipments due to address errors

If a package is returned due to incorrect information or delivery refusal, additional shipping charges may apply for reshipment.

8. Lost, Delayed, or Damaged Shipments

If your shipment is significantly delayed beyond the estimated timeframe, please contact us for assistance.

If your order arrives damaged, you must notify us within 7 days of delivery and provide supporting evidence (such as photographs).

Each case will be reviewed individually in accordance with our Return & Refund Policy.

9. Delivery Responsibility

Once an order is marked as delivered by the shipping carrier, responsibility transfers to the customer.

HerClutch.shop is not responsible for lost or stolen packages after confirmed delivery.

Customers are encouraged to ensure that their delivery location is secure.

10. Policy Updates

HerClutch.shop reserves the right to modify this Shipping Policy at any time.

Any updates will be posted on this page and will take effect immediately upon publication.

Business Details

Business Name: herclutch.shop
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@herclutch.shop
Business Address: Green 310 3rd Ave, New York, NY 10010, USA